True Care Advantage American Health Advantage Dental Care FAQ

Here at TrueDentalDiscounts.com, we pledge to have answers to basic questions about our Dental Care, Vision Care, Hearing, and Prescription Benefits.

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Dental Care Frequently Asked Questions

Q. How does the Dental Plan work?: Answer:
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Participating dental providers are listed in the membership fulfillment kit; members may also call the toll-free number located on the back of the membership card Monday through Friday, 7 AM to 7 PM, and Saturday, 8 AM to 5 PM Central Time. When calling to schedule an appointment, the member should identify him/herself as a member of the Aetna Dental Access® program. To receive the discount, the member must present the membership card and pay the total bill at the time of service.
Q. Is there a limit to how many times the card can be used?: Answer:
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No. Members and their families may take advantage of the savings at any time throughout the year. Members may also change dentists within the network whenever they choose.
Q. Can this discount be combined with dental insurance?: Answer:
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In many cases, members may use both. Simply visit a participating dental provider, pay the bill and submit it to the insurance company. The net out-of-pocket cost will be lower because the insurance company should reimburse the member the plan-allotted percentage of the reduced bill.
Q. Is there someone that can answer questions about the card and services offered?: Answer:
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Yes. Simply call the toll-free number located on the back of the membership card Monday through Friday, between 7 AM and 7 PM Central and Saturday between 8 AM and 5 PM Central. A member service representative is standing by to answer any questions.
Q. What if a member's dentist is not a participating provider?: Answer:
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A. Simply call the toll-free number on the membership card and give the member services representative the doctor's name, address, phone number and specialty. We then contact the doctor about becoming a provider.

Testimonials

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"I finally found something that really helps! The first week I received the Advantage Card, I saved $418 on Dental expenses. That was money I would have had to pay out of my own pocket."
- J. Britt, Orlando, FL

"I just want to say thanks for having this service for those that cannot afford dental insurance. I have noticed the savings since the very first time I used it, and I've never even heard of Discount Dental Plans before. I was so pleased with the company I called in to see what other programs they offer and signed up for coverage on Medical and Chiropractic as well!"
-Kevin, Philadelphia, PA

"The free prescription drug card is such an added bonus. I'm on a maintenance drug that used to cost me $107.67 every three months. After receiving my free discount drug card it now costs just $43.42. This is an annual saving of $257, which is even more than the entire plan cost. What a great free bonus to go along with my dental plan."
-Hassan, Sacramento, CA

"I became a TRUE CARE Dental Plans member on March 9th. I was able to get an appointment on the 10th and saved over $1,000. Even though I hadn't received my actual True Care Dental Plans member cards, the customer service was so helpful."
-Erin, Savannah, GA

"I am very pleased with the dental discounts offered with the Aetna Dental Access Plan. I think it's a wonderful, affordable dental plan, and have referred one friend already. I am looking forward to continue my membership into 2009. Thanks again."
-Kimberly, Tuscon, AZ

"I became a member of TRUE CARE Dental Plans last year. It was the best $135 I have ever spent! My membership reduced the price of all my cleanings, X-rays and other procedures."
-Carolyn, Jacksonville, FL

"I just wanted to thank TRUE CARE because I found a great orthodontist who gave me 30% off the new Invisalign braces. This comes out to HUGE savings for me. I didn't expect such savings on braces from a dental plan."
-Laura, Daytona, FL

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